Stale Conversation

I live in Dallas, which is a large city with more restaurants per capita than NYC, yet it is not uncommon to ask someone where they would like to eat and they say ‘I don’t know’. The same thing can happen when asking for feedback. I have a client who is frustrated by not receiving […]

2 Reasons for Your Success

To help me understand an organization’s business quickly, I use a question I learned from a client. The question is ‘what are the 1 or 2 things you do exceptionally well?’ Sourcing business deals and simplifying processes is an example of an answer I’ve heard before. You may not believe your organization does anything special, […]

Be Impressive

Last week I was in a meeting with a healthcare client. He had been asked by his CEO to create a plan to add 5,000 sqft of new facility space in order to solve a problem. My client did what was IMPRESSIVE – he started by THINKING ABOVE THE LINE. He looked at the problem, […]