Last week I was in a meeting with a healthcare client. He had been asked by his CEO to create a plan to add 5,000 sqft of new facility space in order to solve a problem.

My client did what was IMPRESSIVE – he started by THINKING ABOVE THE LINE. He looked at the problem, and found that by changing the way people get work done, they only had to move a few walls. Thus, they avoided the huge expense of adding new space.

While this story may not seem extraordinary, thinking above the line is…

Too often we think too small and immediately focus BELOW THE LINE on how an investment in IT, accounting, or in this case facilities, can solve a problem for us. That’s when we need to step back, think bigger and be impressive.  

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