THINK Before You Act

Summer is almost over, and if you have school-age children or team members that do, you know there are unavoidable distractions to the work day unique to summer. For example, your child calls you from home to report how unfairly they were just treated by a sibling, and suggest what consequences should befall them. We […]

When Push Comes to Shove, Don’t…

Have you ever lost a key team member, a business opportunity or not been paid by a client? I call these moments – that create anger, hurt, and frustration ‘defining moments’. In other words, how we respond when things don’t go our way defines WHO we really are, and distinguishes us from our competition. In […]

I Made It… Is This REALLY It?

I’m working with a healthcare organization in a high-stakes game. They’ve invested years of their lives in education, have worked long hours, own facilities, and have many, well-paid people. They’ve ‘made it’, but how they attract patients, get paid, and fit in the market is influx. If you’re this organization, and having a 1-day leadership […]

Your Name Is Your Favorite Word in the World

I office at home and my wife and I have 5 school age children. It’s summer vacation now, and this morning, I was in the kitchen and my 9 year-old blurted-out from the adjoining family room, ‘can I watch television?’. My reply was, ‘what am I, a dog?’. I have a name! In this case […]

Addicted to Distraction

Here are some excerpts from a New York Times article by Tony Schwartz and my comments. Addiction is the relentless pull to an activity that interferes with daily life. By that definition, nearly everyone I know is addicted to the internet. It has replaced work itself as our most socially sanctioned addiction. HERE’S A SIMPLE […]

CUTCO Wisdom From My Daughter

Did you ever sell CUTCO as a teenager? If you didn’t, CUTCO is a kitchen knife direct sales company. They sell premium knives, guaranteed for life, and they sell through a teen sales force that leverages their networks of family and friends. CUTCO knows who they are and they’re excellent at being who they are. […]

Navigating a Perfect Storm Firing Dilemna

What would you do if you had an under performing team member who was caught lying? Wait, there’s more… They were also just diagnosed with cancer. Is that all? No. You also learn their spouse was fired from their job two weeks ago and your attorney is in your ear NOT to fire them because […]

Wisdom – Words Teach and Actions Speak

Words transfer knowledge of a desired behavior. Actions change behavior. This is missed by many leaders. If the desired behavior the leader teaches with words and wants to see modeled isn’t modeled by the leader’s actions first (because they are too busy), the organization’s behavior does not change. The mistakes many leaders make is not […]

Selfish, Good Intentions, Struggling or Leader?

From a client meeting this morning – yes, at 7 a.m. on a Monday, I have a nugget to share. Which one of these types of people is the most pervasive in the leadership roles of organizations? Someone who is selfish and does not grow their people because they do not want to lose them. […]

What We Learned is Wrong, Leadership is Scheduled

Leaders are ultimately measured by how well they are able to draw the excellence out of their people. As a leader, what can you do? Schedule time to draw out their excellence by forming them… What is formation? It’s fashioning another person in a particular way. When you schedule time to form your people, the only rule is to avoid […]

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