Be Impressive

Last week I was in a meeting with a healthcare client. He had been asked by his CEO to create a plan to add 5,000 sqft of new facility space in order to solve a problem. My client did what was IMPRESSIVE – he started by THINKING ABOVE THE LINE. He looked at the problem, […]

At a LOSS for Words…

During coffee with a client today, he expressed his discomfort with not knowing if one of his rising stars was engaged or ready to ‘jump ship’. He would ask, ‘how are you feeling’ or ‘is everything ok’, not knowing how else to measure her level of engagement. To avoid this feeling of uncertainty, here are […]

Getting to the Airport Faster

When I returned my rental car to the airport last week, I was approached by a man in a bright yellow vest. He introduced himself as Jesse, informed me he worked for the rental car company, and asked if he could take me to the terminal in the car I had just returned. I looked […]

What I Learned From Hearing ‘NO’

It’s hard to advise prospective clients on what they NEED when they want what they WANT, regardless of the evidence. I lost a deal this week because I did what was hard. Lessons for all of us when we lose a deal: 1. Stay positive. 2. You’re the expert, don’t let anyone tell you how […]

What Everyone is NOT Saying

Last week I was in a meeting that I felt went really well. At the end, I asked the 15 team members to write down, on a sticky note, ‘what’s on your mind?’ It uncovered several helpful nuggets that will significantly increase the value of our next meeting. Several people were concerned about, and named, […]

Words are Powerful

Plenipotentiary – someone who has full power to take action on a goal. Start with being one for yourself. What is that goal with a 100x return on investment that’s been on your list for as long as you can remember? Put a deadline on it and work backwards with action items that help you […]


Most of us have learned ‘tips and tricks’ to influence others instead of changing who we are. Here are steps. First, other people are attracted to joy. Who wants to be around people who are serious all the time? Second, after food & water, people crave respect. Respect is energizing to both parties. Third, only […]

Can You Burpee More Than a 12 Year-Old?

I just turned 50 and in my mind I’m as fit as anyone walking around town. When I’m pressed for time and I can only do a short workout, I’ll shoot for 200 burpees, 20 per set, every 2 minutes for 20 minutes. I usually make it to +/- 185 because I simply run out […]

How to Make Goals Inevitable

If you don’t have your team’s hearts or minds you won’t achieve results. (Sears?) If you only have their hearts, you will achieve reckless results, which is unpredictable. (RadioShack?) If you only have their minds, you will achieve spiritless results, which means you get the minimum from your team. (N. Korea?) If you have both […]

This Has Nothing to do with Construction. It’s Business.

Participating in “Improving Capital Projects Symposium” in Denver. A fantastic group of like-minded Owners, Architects and Contractors. The take away from Day 1 is collaborative behavior has to be taught to become part of the culture and then the behavior has to be fed and watered on a regular schedule to sustain and grow it. […]

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