Reverse Course! RESULTS Create Engagement

I worked with a successful healthcare client recently on using culture to enhance execution of strategy to optimize results. They had disagreement on 1. direction of the organization and 2. ownership – that had slowed the organization. What most leadership teams do is focus on thorny issues like these without first laying ground work to […]

WHO We Are = WHAT We’re Doing + WHY We’re Doing It

It’s interesting, most of us don’t know WHO we are. Who incorporates 2 questions – WHAT & WHY. What we’re doing or performance is what we call the ‘mind’. Why we’re doing it or why we’re here is what we call the ‘heart’. When we know who we are, we know our IDENTITY. Finally, if […]

Keep it Simple to Optimize Results

Last night at the dinner table one of my children made a negative comment towards their sibling. On another occasion, I gave an instruction to one of my children undermining what my wife had instructed them to do earlier. It’s not any different in organizations. Last week while working with a client, one senior leader […]

Why Leadership is For The Many, Not Few?

Even if you flip burgers in a restaurant, you can be a leader… Who REALLY believes that? I didn’t , but I do now.   Why? LEADERSHIP IS MORE THAN THE SUBSTANCE OF YOUR WORK – flipping burgers, being a CEO or even a shift manager. Leadership is 1. connecting your work with your purpose, […]

What Does ‘Nice’ Mean, Anyway?

HOW TO BECOME A GREAT CONVERSATIONALIST My sons take Latin at school and in a recent conversation, I learned from them that the meaning of the word ‘nice’ in Latin means ‘nothing’. So what? Here’s the point – what do most people do? Use ‘nice’ as a polite/likable way to fill the silence – when […]

The Leadership 2.0 Loop

When we were children, we accepted what adults said as true until about age 8. Then, we started asking a powerful question – WHY? The answer to WHY is the process or science behind what we believe. For example, when someone asks us what we believe leadership is, everyone has an answer, but what’s behind […]

How to Cutoff an Overly Controlling Talker

Do you know how to cutoff a colleague, client or family member that’s an overly controlling talker? You know, the one that can suck all the oxygen out of the room? One of two things usually happens in organizations and families: 1. Someone insults the overly controlling talker to interrupt them and embarrasses everyone in […]

Are You a Significant Role Model?

At many elementary schools nowadays, the staff pair older students with younger students to strengthen the support system for the younger students and spark the older students’ motivation to build their own character and be a role model. What do most organizations do? They create mentoring programs that start off well, but soon fizzle. Why? […]

Unconventional Team Member Recognition

Do all your family members have the same capacity to give or be of help? For example, my 9 year old daughter doesn’t have the same financial capacity as my father, so when she offers to pay for lunch if I take her out, it makes a bigger impression on me than if my father […]

Act Unusually: 2 Keys to Operate Out of Hope

One of my children shared they made a disappointing grade on a recent exam. What’s the usual reaction of a parent? While at the airport last week, I sat next to a technology salesperson on their phone explaining to their boss they weren’t going to hit their sales goal. What’s the usual reaction of a […]

1 2 3 11