Selfish, Good Intentions, Struggling or Leader?

From a client meeting this morning – yes, at 7 a.m. on a Monday, I have a nugget to share. Which one of these types of people is the most pervasive in the leadership roles of organizations? Someone who is selfish and does not grow their people because they do not want to lose them. […]

It’s Upside Down – The Space Where Innovation Happens

A few months ago, I worked with a client to capture their culture on paper so they could use it to innovate ways to attract more of the clients they wanted and didn’t have. It’s upside down. It’s not what you’d expect. It’s how you create space for innovation to happen… It’s a common PROBLEM […]

The Vital Few Defeats Trivial Many

You’ve heard of the 80/20 Principle – there are a small number of causes (the vital few) that are responsible for a majority of the results in the world. 80/20 is a label to point-out that there are imbalances in the world.  These imbalances can be 80/20, 90/10 or 70/30. . . For example, 10% […]

Be Impressive

Last week I was in a meeting with a healthcare client. He had been asked by his CEO to create a plan to add 5,000 sqft of new facility space in order to solve a problem. My client did what was IMPRESSIVE – he started by THINKING ABOVE THE LINE. He looked at the problem, […]

Getting to the Airport Faster

When I returned my rental car to the airport last week, I was approached by a man in a bright yellow vest. He introduced himself as Jesse, informed me he worked for the rental car company, and asked if he could take me to the terminal in the car I had just returned. I looked […]

What Everyone is NOT Saying

Last week I was in a meeting that I felt went really well. At the end, I asked the 15 team members to write down, on a sticky note, ‘what’s on your mind?’ It uncovered several helpful nuggets that will significantly increase the value of our next meeting. Several people were concerned about, and named, […]

How to Make Goals Inevitable

If you don’t have your team’s hearts or minds you won’t achieve results. (Sears?) If you only have their hearts, you will achieve reckless results, which is unpredictable. (RadioShack?) If you only have their minds, you will achieve spiritless results, which means you get the minimum from your team. (N. Korea?) If you have both […]

This Has Nothing to do with Construction. It’s Business.

Participating in “Improving Capital Projects Symposium” in Denver. A fantastic group of like-minded Owners, Architects and Contractors. The take away from Day 1 is collaborative behavior has to be taught to become part of the culture and then the behavior has to be fed and watered on a regular schedule to sustain and grow it. […]

‘How’ you produce results is more important than the results

‘How’ you produce results is more important than the results in the long-run… IF you are interested in leadership (people), otherwise you’re a manager (of things). In other words, people are more important than things. We tend to have a ‘disconnect’ between the ‘how’ and results and therefore things tend to be given more importance […]

Collaboration Paradox: Accountability is Freedom

Capturing our culture or ‘how’ we work together on paper and measuring it increases our accountability to each other and our freedom. The result is more freedom to communicate/collaborate, increase our responsibility/innovate and be everything we want to be in our work family and home family.