Cram a Gallon of Meeting into a Quart of Time

Sometimes you have a lot to do in a short meeting time. One tactic I used recently was what I call a ‘Quick Start’. I asked 15 meeting participants to prepare their answers to 8 key questions that needed solutions to move the business forward in the next 3 months. The obstacle was, we only […]

A Significant Leader Does WHAT They Do Because of WHO They Are

A Significant Leader Does WHAT They Do Because of WHO They Are You can’t achieve your purpose, in other words, your optimal results, without knowing WHO you are first. It’s interesting, most of us don’t know WHO we are. WHO incorporates 2 questions – WHAT & WHY. WHAT we’re doing or performance, is what I […]

THE TRUTH About Loading a Dishwasher

My wife and I have successfully started a basketball team – we have 5 children. Since we are a team, we all have roles and tasks, including chores. We just took our oldest to college and everyone still at home has received a promotion, and chores have been reshuffled. What we did is what most […]

Demonstrate You Know How to Earn Trust

I recently read a Linked-In post on how to earn trust by a healthcare executive, Kyle Majchrowski, through his experience hiring contractors for construction projects through a competitive proposal and interview process. During this process, everyone shares their success stories to earn trust, to win the project, and it works, unless everyone else shares their success […]

When Push Comes to Shove, Don’t…

Have you ever lost a key team member, a business opportunity or not been paid by a client? I call these moments – that create anger, hurt, and frustration ‘defining moments’. In other words, how we respond when things don’t go our way defines WHO we really are, and distinguishes us from our competition. In […]

Selfish, Good Intentions, Struggling or Leader?

From a client meeting this morning – yes, at 7 a.m. on a Monday, I have a nugget to share. Which one of these types of people is the most pervasive in the leadership roles of organizations? Someone who is selfish and does not grow their people because they do not want to lose them. […]

It’s Upside Down – The Space Where Innovation Happens

A few months ago, I worked with a client to capture their culture on paper so they could use it to innovate ways to attract more of the clients they wanted and didn’t have. It’s upside down. It’s not what you’d expect. It’s how you create space for innovation to happen… It’s a common PROBLEM […]

The Vital Few Defeats Trivial Many

You’ve heard of the 80/20 Principle – there are a small number of causes (the vital few) that are responsible for a majority of the results in the world. 80/20 is a label to point-out that there are imbalances in the world.  These imbalances can be 80/20, 90/10 or 70/30. . . For example, 10% […]

Be Impressive

Last week I was in a meeting with a healthcare client. He had been asked by his CEO to create a plan to add 5,000 sqft of new facility space in order to solve a problem. My client did what was IMPRESSIVE – he started by THINKING ABOVE THE LINE. He looked at the problem, […]

Getting to the Airport Faster

When I returned my rental car to the airport last week, I was approached by a man in a bright yellow vest. He introduced himself as Jesse, informed me he worked for the rental car company, and asked if he could take me to the terminal in the car I had just returned. I looked […]