What to Start, Stop & Continue Doing…

One of the simple, time-tested tools I use with individual and organizational clients to collect actionable feedback from family, business colleagues or stakeholder groups to improve quickly is a ‘Start, Stop, Continue’ tool. The context IS you at your best. NOT the opinions of others or others projecting their issues on you, which happens with […]

Leading a Double Life

There is a CRAVING for leaders with high integrity… I watched a clip from a movie called Margin Call (about the 2008 financial crisis, link to clip is in comments section below) and it’s a great example of duplicity. Duplicity is the opposite of integrity. Duplicity is believing you have integrity while doing the opposite. […]

Mustard Seed Moments

Have you ever seen a mustard seed? You can buy them in the spice section of a grocery store and they’re about the size of a pinhead. If you were to plant one, it would grow to the size of a bush as large as a tree – tall enough for birds to make their […]

The Biggest Obstacle to Integrity

The biggest obstacle to integrity is when your perception of who you are or character is out-of-sync with who you really are. In other words, how you show-up to others. Here’s an example – Winston, the CEO creates a new policy and everyone must follow the policy. But, Winston’s the worst violator! He’s out-of-sync and doesn’t […]

GOOD FEAR

GOOD FEAR 2/3 of the year is in the books. This is a timely reminder to avoid a letdown. Have ‘good fear’. A magnanimous person, someone who has urgency to do great things, has a fear of not doing the good that could have been done… An extreme example of ‘good fear’ is I’ve caught […]

Can You Form Cultural Strategy?

If you want something to improve, you have to do something to improve it. I have a friend who wanted to improve his relationship with his wife. You know what he did? He started taking his wife on a date every Monday night. They haven’t missed a date night in 14 years and they have […]

WHAT EXCITES TEAM MEMBERS – SIGNIFICANT GOALS

A goal that excites my school-age children is a dream season and winning a trophy. It soon fades, and they ask, what’s next? WHAT’S A GOAL AN ORGANIZATION COMMONLY CHOOSES? Since most organizations live in quadrant 3 or the lower right of the Business Excellence 2×2, it’s SOMETHING THAT MOVES THEM FROM LEFT TO RIGHT […]

DON’T PEE IN THE POOL

One of our summertime rituals is our kids’ participation with the neighborhood swim team – practice every morning and swim meets on Thursday nights… The title of a recent Seth Godin post reminded me of something we’ve all learned when swimming, and it applies to our lives, DON’T PEE IN THE POOL. What I mean […]

Low Strategy, Low Culture

LOW STRATEGY, LOW CULTURE Can a company start in the lower left quadrant? No. But companies can fall there and disappear. If you’re in the upper left quadrant (low strategy, high culture) or lower right (high strategy, low culture), your organization is exposed to unnecessary risk. You’re just a step away from low strategy, low […]

Reverse Course! RESULTS Create Engagement

I worked with a successful healthcare client recently on using culture to enhance execution of strategy to optimize results. They had disagreement on 1. direction of the organization and 2. ownership – that had slowed the organization. What most leadership teams do is focus on thorny issues like these without first laying ground work to […]