Failed Quality Growth

This is the quality growth process visual. The reason organizations fail to achieve quality growth is because they fail to capture who they are and capitalize on it. How do you do that? Moving backwards, from right to left, everyone wants quality growth and has a strategy to achieve it. Before strategy though comes culture. […]

Attraction or Transaction

Here’s a business development question: How many of your clients would answer the phone if you called them after 9pm? When I do business development work with clients to increase the number of their clients that would answer their phone after 9pm, the focus is on attraction – sharing lessons learned, and creating connection and […]

2 Reasons for Your Success

To help me understand an organization’s business quickly, I use a question I learned from a client. The question is ‘what are the 1 or 2 things you do exceptionally well?’ Sourcing business deals and simplifying processes is an example of an answer I’ve heard before. You may not believe your organization does anything special, […]

How to Make Goals Inevitable

If you don’t have your team’s hearts or minds you won’t achieve results. (Sears?) If you only have their hearts, you will achieve reckless results, which is unpredictable. (RadioShack?) If you only have their minds, you will achieve spiritless results, which means you get the minimum from your team. (N. Korea?) If you have both […]

Falling Down as a Leader

Falling Down as a Leader… The quickest way to pick yourself up off the floor when things aren’t going your way is to be grateful. THINKING of something to be grateful for is one thing, ACTING grateful is another. How do you practice the HABIT of gratitude? GO HELP SOMEBODY! The habit of gratitude builds […]

Temporal or Legacy? Which Do You Prefer?

Money, Power and Reputation are temporal or temporary in their value. I saw an ‘estate sale’ sign in front of a mansion today. There were cars lining the street and many bargain hunters and curiosity seekers coming and going to and from this very large house. The person that owned the house had died and […]

Collaboration Is ‘Perfect Effort’, Not Perfection

My oldest child is entering her sophomore year in high school and she’s on the golf team. I realize that I don’t have too many opportunities left to spend large chunks of time with her before she ventures-out to create a life of her own. I’ve decided to take some golf lessons to create opportunities […]

Guard Against the ‘Collaboration of Ease’

If you ask, who, in their own minds, doesn’t think they’re collaborative? The question is not worth the breath needed to ask it. Here is the thinking behind ‘collaboration of ease’ that lulls us into thinking we are… Collaboration of ease – ‘ I collaborate when I can and I’m ok as long as no […]

Being vs. Doing

Be a human being, not a human doing, which means you have to stop busy-ness. A human being focuses on being 24/7. It is an experience. This experience naturally leads to more collaborative behavior…    

Collaboration Doesn’t Happen with a ‘Bang’

Creating new habits takes time, even when you know it is a good idea. A year ago we bought a new Honda minivan and it came with a ‘cool box’ to keep items refrigerated when traveling. A year later, we’ve just noticed that we finally have the hang of intentionally using it during our trip […]