I learned from Ryan Suydam at Client Savvy how to turn a survey question into quick action, every time. You don’t just ask a question i.e. on a scale from 1-5, how do you rate your job satisfaction? You create a gap analysis. Most CEO’s I meet, survey from time to time, using a 1-5 […]
Plenipotentiary – someone who has full power to take action on a goal. Start with being one for yourself. What is that goal with a 100x return on investment that’s been on your list for as long as you can remember? Put a deadline on it and work backwards with action items that help you […]
While magnanimity is not a well-worn word in most people’s vocabulary, humility is well-worn and understood for the most part. Magnanimity and humility are the two virtues or habits specific to leadership. My observation, starting with myself, is that while well-worn, it is hard to practice humility effectively. Almost by reflex, we tend to mishandle […]
Great tool and case study for ‘how’ to increase collaboration – https://www.linkedin.com/groups/4006366/4006366-6065602440663674885 . What are the roadblocks to using this tool in your organization? What tools have you seen that work?
Smooth Interruptions Interrupting someone gracefully is always challenging. People don’t like to be interrupted and they don’t like interrupters. Here are a few ‘word tools’ that work every time. 1. ‘Excuse me for interrupting, but you sparked an idea…’ 2. ‘Excuse me, did you say… (repeat back what they just said), […]
This should be required reading for non-Muslims and Muslims alike. Very well done…. From the Wall Street Journal today – http://www.wsj.com/articles/a-reformation-for-islam-1426859626?mod=WSJ_hpp_MIDDLENexttoWhatsNewsFifth
If you ask, who, in their own minds, doesn’t think they’re collaborative? The question is not worth the breath needed to ask it. Here is the thinking behind ‘collaboration of ease’ that lulls us into thinking we are… Collaboration of ease – ‘ I collaborate when I can and I’m ok as long as no […]
All of us have the potential to be saints. This should be our goal. Start building who God wants you to be. There is an AM/PM exercise I suggest for establishing new habits. You set a goal for the formation of a new habit first thing in the morning and you reflect on how well […]
The Client Feedback Tool is the listening channel to create conversations and strengthen relationships. Check it out at www.clientfeedbacktool.com .
Keep your ego in-check, and stay sensitive to other’s needs. Surround yourself with people that are better than you in certain areas.