I was in a meeting yesterday and a contact at a client organization shared that they were asked by the president to check-in with a project team I’m working with on how to collaborate more to know ‘how it was going’.

The project manager for the team replied to the contact that ‘he’s working with the general superintendent on the project much better that he normally would be because learning to collaborate more has helped him understand more how the general superintendent gets work done and works with that knowledge more skillfully’.

The point is, the project manager has known how the general superintendent works and learning to collaborate more has increased his confidence in that fact and in-turn his effectiveness with the general superintendent.

In this example, learning to collaborate more helps the project manager close the ‘knowing-doing’ gap of working with the general superintendent in the most effective manner.

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