This is a ludicrous statement. It’s making a mountain out of a mole hill. It’s one of the headline articles from the Wall Street Journal today.
Utilizing “generational differences” makes things more complicated for organizations.
EVERYONE HAS NEEDS.
1. Instead of utilizing generational differences, it’s important to keep things simple by asking the “customer” (your team members) questions – what are their decision criteria for choosing a career, what their peak experience is so far, why they want this particular job?
If you don’t know where the target is, how can you hit it?
2. Avoid being judgemental. If you can do what will make your team member happy in the way of feedback, work opportunities, schedule, etc…, then do it.
That’s doing what the TEAM wants. Not a particular person or generation. It takes too much energy to do so.