Your Most Consequential Hobby (for Life)

Think about a hobby you enjoy and how you went about improving in that hobby. In soccer, most players have a dominant foot they use to pass and shoot the ball. At some point, in grade school, I realized I was left footed and in order to improve, I had to learn to use both […]

Why Go Through Life Tone-Deaf?

Last night, at the dinner table, as is tradition, we took turns answering a ‘question of the night’. The question was ‘what is your favorite Christmas movie or song?’ Most of the movies and songs mentioned contained a message like ‘remember what’s most important’. Here’s the message I’d like to share with you this Christmas… […]

WHO We Are = WHAT We’re Doing + WHY We’re Doing It

It’s interesting, most of us don’t know WHO we are. Who incorporates 2 questions – WHAT & WHY. What we’re doing or performance is what we call the ‘mind’. Why we’re doing it or why we’re here is what we call the ‘heart’. When we know who we are, we know our IDENTITY. Finally, if […]

You Cat Stop Meow, I’m on a Roll!

Do you know how to stay on a roll? You deal with ALL SURPRISES successfully. You know what a GOOD SURPRISE is? Something that brings out your best. You know what a BAD SURPRISE is? A problem. Dealing with a problem is usually when your attitude changes. You act less than your best. In other […]

Failed Quality Growth

This is the quality growth process visual. The reason organizations fail to achieve quality growth is because they fail to capture who they are and capitalize on it. How do you do that? Moving backwards, from right to left, everyone wants quality growth and has a strategy to achieve it. Before strategy though comes culture. […]

Attraction or Transaction

Here’s a business development question: How many of your clients would answer the phone if you called them after 9pm? When I do business development work with clients to increase the number of their clients that would answer their phone after 9pm, the focus is on attraction – sharing lessons learned, and creating connection and […]

2 Reasons for Your Success

To help me understand an organization’s business quickly, I use a question I learned from a client. The question is ‘what are the 1 or 2 things you do exceptionally well?’ Sourcing business deals and simplifying processes is an example of an answer I’ve heard before. You may not believe your organization does anything special, […]

How to Make Goals Inevitable

If you don’t have your team’s hearts or minds you won’t achieve results. (Sears?) If you only have their hearts, you will achieve reckless results, which is unpredictable. (RadioShack?) If you only have their minds, you will achieve spiritless results, which means you get the minimum from your team. (N. Korea?) If you have both […]

Falling Down as a Leader

Falling Down as a Leader… The quickest way to pick yourself up off the floor when things aren’t going your way is to be grateful. THINKING of something to be grateful for is one thing, ACTING grateful is another. How do you practice the HABIT of gratitude? GO HELP SOMEBODY! The habit of gratitude builds […]

Temporal or Legacy? Which Do You Prefer?

Money, Power and Reputation are temporal or temporary in their value. I saw an ‘estate sale’ sign in front of a mansion today. There were cars lining the street and many bargain hunters and curiosity seekers coming and going to and from this very large house. The person that owned the house had died and […]